Refund policy

Acceptance of returns h2>

In principle, cancellations, returns, and exchanges are not accepted after payment u>.
In case of any defects in our shop (difference in products, damage to products), please contact us by email within 7 days after the product arrives. After confirming the contents, we will contact you. p>

Return Conditions h2>

We will accept returns in the following cases.
・ When a product different from the ordered product arrives
・ Initially defective product p>

Caution h2>

Please note that we cannot accept returns in the following cases. Please give me.
・ Products that have been delivered for 7 days
・ If the product is damaged or soiled at your own risk (such as the product you used)
, If you do not like it, etc. due to customer's convenience
・ If the product is returned directly without contact
・ Items for sale p>

Whether or not there is a shipping charge for returned goods h2>

We will bear the shipping cost for returned goods.

〒130-0001
1-16-5-2F Azumabashi, Sumida-ku, Tokyo
TEL. 03-6240-4171
To Kirie Edna Takahashi p>

Refund procedure h2>

In case of card payment, we will cancel the procedure.
In the case of transfer, it will be transferred to the specified account within one week. We will bear the handling fee.
Contact: order@killyedna.com p>